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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John T

November 15, 2024

5  out of  5
rating by John T
"Andres is a very helpful guy and who I'd be using for sure if I wasn't so chained to Farmers 😥...thanks man, maybe later!"
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Joyce Torres

November 15, 2024

5  out of  5
rating by Joyce Torres
"I recently reached out to Ed Hidalgo's agency about car insurance and spoke with Andres Not only was Andres informative, he was patient and helped me get the best coverage for my vehicle at a great rate."
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Nick W

November 1, 2024

5  out of  5
rating by Nick W
"Andres was beyond helpful. I was definitely in over my head and had several confusing and contradictory requests. He took every one of my calls, sometimes several in a single day, and was always very helpful and helped me find the policy and price that worked best for me and my situation. He easily made a hectic situation easier for me and left me assured that sticking with state farm was the right call. I couldn't give a stronger recommendation to have these guys on your side."
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Ian Moore

October 31, 2024

5  out of  5
rating by Ian Moore
"We have worked with Ed Hidalgo's office for years (second generation) for primary residence home owners, investment property building insurance and auto insurance. They are extremely helpful in all regards. We also recently purchased a collector car that required occasional use insurance and Andres Sandoval worked that our for us with great efficiency."
We responded:
"Dear Ian, Thank you so much for your kind words and for being a loyal customer for so many years! We truly appreciate your trust in Ed Hidalgo's office for your insurance needs, both for your primary residence and investment properties, as well as your auto insurance. We're delighted to hear that Andres was able to assist you with the collector car insurance efficiently. Our team is dedicated to providing exceptional service, and it’s wonderful to know that we’ve met your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to continuing to serve you! Best, Ed Hidalgo President Hidalgo Ins and Fin Svcs Inc "
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K V

October 31, 2024

5  out of  5
rating by K V
"First time getting car insurance independently and the team was absolutely wonderful. I worked directly with Andres Sandoval and he was incredibly thorough, insightful, and kind. He explain all the coverage in layman's term and made the whole process transparent. He took into account the purpose of my car usage, the common areas I'd be driving in, and the statistical accidents around those locations to ensured that I got the the best affordable coverage. Even Ed and Chris added to the kind and friendly atmosphere of this experience. I would recommend this team in a heart beat and am glad I found my way to their office. Thank you."
We responded:
"Hello K V, Thank you for sharing your experience! We’re so happy to hear that your first time getting car insurance was such a positive one. Andres truly embodies our commitment to providing great service, and it’s wonderful to know he made everything clear and easy for you. Chris and I were excited to join the conversation. We couldn't resist the opportunity to expand our vocabulary with the new words being created by this generation. Your recommendation means the world to us, and we’re so happy you found your way to our office. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Thank you once again and hope you can visit again soon! Best, Ed Hidalgo President Hidalgo Ins and Fin Svcs Inc "
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Silvia Soler

October 25, 2024

5  out of  5
rating by Silvia Soler
"Andre’s Sandoval provided Excellent customer service! Transferred from Mercury to State Farm I was a little Leary about it but he sold me on it. 💯"
We responded:
"Hi Silvia, Thanks for the ⭐⭐⭐⭐⭐ review! We’re so happy to hear that Andres made your transition from Mercury to State Farm a breeze. It’s normal to have concerns, and we’re glad he helped you feel confident in your new coverage. If you ever have questions or need assistance, just give us a shout—we’re here for you! Thanks again for allowing us the opportunity to earn your business Best, Ed Hidalgo President Hidalgo Ins and Fin Svcs Inc"
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Alex Scalisi

October 8, 2024

5  out of  5
rating by Alex Scalisi
"Highly recommend. Andrea is great to work with and very responsive."
We responded:
"Hi Alex, Thank you so much for leaving us a ⭐⭐⭐⭐⭐ review. I am glad Andres was able to help you with your insurance needs. We appreciate your business. Best, Ed Hidalgo President Hidalgo Ins and Fin Svcs Inc "
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Kim Workman

September 27, 2024

5  out of  5
rating by Kim Workman
"Highly recommend Andres from State Farm in SF! After my partner’s car was burned by an arsonist, Andres has been there every step of the way, answering all of our questions and graciously checking in with us to make sure things stay on track. Life gets hectic and we really appreciate Andres’ proactive approach and excellent customer service and support!"
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Mario Grajales

June 27, 2024

5  out of  5
rating by Mario Grajales
"When having trouble and questions, I call and was helped by Andre Sanchez and she was beyond great. Since the moment she answered the phone she had amazing customer service and also had great advice and responses for all my wonderings and questions. Andrea took her time to answer every question I had and left me without any doubts, I wish there was more people like Ms. Andrea, exemplary customer service and will totally be my go to person when having any doubts or trouble"
We responded:
"Hi Mario, Thank you so much for your ⭐⭐⭐⭐⭐ review! We appreciate your kind words and are so glad that you had a great experience with Andrea. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!"
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Steven Perez

June 27, 2024

5  out of  5
rating by Steven Perez
"I would like to recognize the great customer service provided by our State Farm Agent Andrea Sánchez. Ever since we switched from another insurance company to State farm; every single time we had a question or concern or needed to make changes for our policy, she is always there to assist and support , once again thanks for all knowledge and support, highly appreciated . Sincerely the Perez Family"
We responded:
"Hello Family Perez, Thank you for the ⭐⭐⭐⭐⭐ review! We are delighted to hear that you had such a great experience. We’re especially pleased that you are receiving the assistance and support from Andrea to help you feel confident in choosing the appropriate coverage to protect your family. We look forward to assisting you again soon! Best, Ed Hidalgo, State Farm Agent"
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Luis Motta

June 27, 2024

5  out of  5
rating by Luis Motta
"Andrea Sánchez I would like to commend you for your assistance during the recent claims process. Your guidance and support throughout were invaluable, and the prompt resolution of the claim exceeded my expectations. This experience has reaffirmed my trust in State Farm and in you as my agent. sincerely, Luis Motta"
We responded:
"Hi Luis, Thank you very much for your ⭐⭐⭐⭐⭐ review of our business. We passed your comments about your claim onto Andrea, and it made her day! We’re so glad you had a positive claims experience. Best, Ed Hidalgo, State Farm Agent"
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miguel martinez

June 27, 2024

5  out of  5
rating by miguel martinez
"I’m so happy with the service and professionalism with the Agent Andrea Sanchez ."
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H VERDUGO

June 27, 2024

5  out of  5
rating by H VERDUGO
"Andréa Sánchez at State Farm provided excellent service. She made the process of getting auto insurance straightforward and was always available to assist. Highly recommend her services"
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Ricardo Fonseca

June 27, 2024

5  out of  5
rating by Ricardo Fonseca
"I am writing to express my sincere appreciation for the exceptional service I have received from you as my State Farm Insurance agent. From our very first interaction with Andrea Sanchez her professionalism and dedication to providing top-notch customer service have been evident. You took the time to thoroughly explain the various insurance options available to me, ensuring that I understood each policy and could make informed decisions. Your expertise and clear communication have been incredibly helpful and reassuring. Your responsiveness has been particularly impressive. Whether I had a question about my policy or needed assistance with a claim, you were always quick to respond and provide the necessary support. This level of attentiveness has made me feel valued as a customer and confident in my choice of State Farm for my insurance needs. sincerely, Ricardo Fonseca"
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Saul Orozco

June 27, 2024

5  out of  5
rating by Saul Orozco
"Agent Andrea Sanchez ,offers excellent service ,The information I got from her was helpful to make my decision on my insurance , I recommend Andrea as a person to help any other with any questions regarding to insurance service."
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mikasguitar

June 27, 2024

5  out of  5
rating by mikasguitar
"I wanted to take a moment to provide feedback on the outstanding service I’ve received from you as my State Farm Insurance agent. the professionalism and dedication of Andrea Sánchez in excepcional. You consistently explain my insurance options clearly, making it easy to make informed decisions. Your prompt responsiveness and support, have been invaluable and reaffirmed my trust in State Farm. Thank you for your exceptional service. I look forward to continuing our relationship. Sincerely, Walter Glass"
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Francisco Cervantes

June 27, 2024

5  out of  5
rating by Francisco Cervantes
"I have been with State farm for 4 years now, and I have nothing but good experiences every time I have a question, my agent Andrea Sanchez it’s the best, and always has the best solution for me."
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Virginio Jacintos

June 27, 2024

5  out of  5
rating by Virginio Jacintos
"I just want to say that i call to the office and the agent Andrea Sanchez was super helpful thank you."
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Daniel Guzman

June 27, 2024

5  out of  5
rating by Daniel Guzman
"I'm very pleased with Andrea's Sanchez service, very efficient and polite, she went the extra mile to answer my doubts."
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hector hernandez

June 27, 2024

5  out of  5
rating by hector hernandez
"Andrea Sanchez has been my agent for 3 years, She’s been very helpful and answered all my questions every time I call, always trying to find was best for the costumer, overall she’s a great agent."
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v67708

June 27, 2024

5  out of  5
rating by v67708
"I had a great experience with state farm , i call because i had a few questions and the agent Andrea Sánchez was so helpful she answer all of my questions thank you very much for your service excellent agent ."
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Israel Flores

June 27, 2024

5  out of  5
rating by Israel Flores
"Great costumer service she answered all of questions, 100% satisfied with agent Andrea Sanchez."
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Victoria Pelman

June 20, 2024

5  out of  5
rating by Victoria Pelman
"My mom was in a rush to find insurance for her students recital and she came by State Farm and was helped by Andres Sandoval. She had such a lovely experience and is very grateful for his help finding her the right insurance. We highly recommend Andres! Thank you for helping my mom on such short notice!"
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Evan Chang

June 7, 2024

5  out of  5
rating by Evan Chang
"Andrea has been very attentive with my account. I am pleased with the service so far as I was transferred over after my old agent retired. She called to inform me of a rate increase and assisted in lowering my rates as I do not put very many miles in. It was convenient to take a picture of my mileage and text it to her. Glad to have worked with her and look forward to having her manage my account going forward."
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Dipak Patel

May 24, 2024

5  out of  5
rating by Dipak Patel
"Needed auto coverage since AAA was not reasonable for 3 cars of coverage ( over 15 years with them ) with no major incidents Andres follow up and commitment was incredible ! Thank you 🙏🏽"
We responded:
"Hi Dipak, So glad that we were finally able to help you with your auto coverage. We appreciate your business and thank you for the ⭐⭐⭐⭐⭐ review! Your Good Neighbor, Ed Hidalgo, State Farm Agent "