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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hayley Lee

May 6, 2024

5  out of  5 rating by Hayley Lee
"I always receive exceptional service from Andres. He’s very patient, understanding, knowledgeable and answers all my questions. Andres explains things in a way that I can easily understand to make the right choices/decisions. He’s never ever in a rush to get off the phone and never makes me feel like I’m taking too much of his time. Andres really wants to help people. He is an asset to me and my family and State Farm is very lucky to have Andres."
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Maria Luisa Castillo

April 30, 2024

5  out of  5 rating by Maria Luisa Castillo
"Ask for Andres when you call and get a quote! Me pudo atender completamente en español!"
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Anna G

April 30, 2024

5  out of  5 rating by Anna G
"Andres is fantastic to work with, friendly, knowledgeable and efficient. Although I did not qualify for State Farm I will be back to this location when I am eligible."
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Max Calehuff

April 26, 2024

5  out of  5 rating by Max Calehuff
"Andres Sandoval was great! He provided great service and helped me save money on my policy."
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Michelle Banks

April 12, 2024

5  out of  5 rating by Michelle Banks
"Had the best experience with this agent chirs he went over and beyond to get me the best deal and I really appreciate that great agent"
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Bi Yu

March 28, 2024

5  out of  5 rating by Bi Yu
"Gained valuable insight into insurance rate premiums. Chris provided excellent support and customer service!"
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arnaldo d

March 22, 2024

5  out of  5 rating by arnaldo d
"Andres Sandoval at Ed Hidalgo."
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Alfred Mai

March 20, 2024

5  out of  5 rating by Alfred Mai
"Andrea is great! She's my go to for the past few years and always gets me up and running in a few minutes whenever I have any insurance needs."
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Denisse Gonzalez

March 20, 2024

5  out of  5 rating by Denisse Gonzalez
"I was extremely happy with the service I received from State Farm agent Chris Serrano located in San Francisco Ca. He was very efficient and knowledgeable. Highly recommend you reach out to him if interested in life insurance. He is very professional, very patient, friendly & courteous. He was able to explain the different plans as well as guide me through the application process. I loved that he took time to explain every detail step by step and made sure I understood everything. He went above & beyond making sure my needs were met. Thank you Chris for all your help & support. 10/10 strongly recommend 👍🏻👍🏻 - Leticia Villagómez"
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Kelly Gabriel Lee

March 13, 2024

5  out of  5 rating by Kelly Gabriel Lee
"Andres is an exemplary agent who was unfailingly courteous, friendly, and helpful with explaining details, answering questions, and providing prompt and clear responses to requested information about both my auto and home policies. I especially appreciate him helping me lower my premiums, explaining the different options available to me."
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Patricia Winks

March 1, 2024

5  out of  5 rating by Patricia Winks
"My experience throughout the years with Ed, Chris, Seth and Andres has always been stellar. They have always been patient and helpful. I’m so grateful to have them in my neighborhood."
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Valeria Balderramos

March 1, 2024

5  out of  5 rating by Valeria Balderramos
"I worked with Andres Sandoval who was extremely knowledgeable, helpful, and most importantly friendly. Without a doubt, I will continue doing business with this group!"
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Linda Tilton McLean

February 27, 2024

5  out of  5 rating by Linda Tilton McLean
"Andres Sandavol is exceptionally helpful and takes a personal interest in the customer. Talking and corresponding with him over the last few days has restored my belief that someone at State Farm actually knows who I am, understands my circumstances, and will give me helpful, meaningful advice about changes in my coverage I am considering. I would highly recommend him."
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Nick Waligorski

February 8, 2024

5  out of  5 rating by Nick Waligorski
"Andres helped me out with not only answering a question about my multiple car discount. He was able to make sure it was set up correctly and he was able to help me save money per month. I also was impressed that I sent a message through my State Farms app and received a call the next morning! To the team at Ed’s location I really appreciate you guys for all that you do! 🤙🏻"
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Kathia Luo

February 5, 2024

5  out of  5 rating by Kathia Luo
"I changed my auto insurance from AAA to Ed Hidalgo’s State Farm. I highly recommend Christopher Serrano. Awesome agent and very knowledgeable. I am happy for the affordable price. Thank you so much Chris!"
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Diane Wallis

February 2, 2024

5  out of  5 rating by Diane Wallis
"I recently received a letter from my auto insurance company (Farmer’s) that they would no longer offer auto insurance in CA. Luckily, I found Ed Hidalgo’s State Farm office in SF and had the good fortune to be helped by Andres Sandoval. Andres clearly has the knowledge and experience to help clients with a range of insurance needs. He set me up with a very comparable auto insurance policy and took the time to explain different facets of the coverage and gave me choices about what to include in my policy. I highly recommend Andres and the whole staff at Ed Hidalgo’s office located in the Richmond district in SF. Many thanks to Andres for his outstanding service !"
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Doris Kuang

December 8, 2023

5  out of  5 rating by Doris Kuang
"I am very pleased with the service provided by State Farm agent Andres Sandoval. He is very knowledgeable and professional. He helped me to find the right types of coverage and made sure my needs are met. I am grateful for the advice you have given and helping me to get my car insurance so quickly:)"
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davis arthur

November 22, 2023

5  out of  5 rating by davis arthur
"Andres Sandoval was very professional and well informed about Insurance. He went above and beyond to help me secure a quote for my car. Bravo 👏 i would recommend if you call state farm for a quote, request for Andres Sandoval."
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lana braswell

November 7, 2023

5  out of  5 rating by lana braswell
"Chris is the ultimate personable professional. Knowledgeable and thorough yet patient and kind. He made the experience seamless and got me better coverage then I've had in years at a great price. This is the first time I've had my insurance brokers phone number and name in my phone index. I feel like I can call him if I have any questions or problems anytime and he would be happy to take my call. I have a feeling that everybody else in the office works the same way. Im certain i will stay with State farm for the foreseeable future."
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Frank Bauman

November 7, 2023

5  out of  5 rating by Frank Bauman
"Chris .at first I really didn't know if I was in good hands with state farm,I am definitely a challenging client to work with and I am sure Chris would agree he is very professional and looked into every solution he could find to best fit my situation he was able to get me everything I needed at a very reasonable price I really appreciate his patience and hard work he continues to reassure me that I am in deed in the best hands in the business and I am blessed and thankful for his help I'll be with state farm for a very long time thank you Chris"
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Glenda King

September 19, 2023

5  out of  5 rating by Glenda King
"It was such an amazing, informative, professional, thorough, yet personable experience discussing my insurance needs with Andres Sandoval, my account Representative. Andres was so patient and provided detailed information - in writing - on all my insurance options. I loved how he never pressured me make a decision, but just explained and reviewed all my insurance choices. Andres left it up to me to think about what I'd like to do and call him back once I made my decisions. State Farm is a top notch insurance provider to me. I'd advise anyone to contact State Farm just to get a comparative price quote to see if your insurance is giving you less coverage at a higher cost."
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Milita Teller

August 15, 2023

5  out of  5 rating by Milita Teller
"Son excelentes, me encanta la amabilidad con la que siempre te reciben, son muy eficientes y siempre están allí, cuando más los necesitas.."
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Patricia Walker

July 1, 2023

5  out of  5 rating by Patricia Walker
"The State Farm office on Cornwall street in San Francisco is a bright, light filled, sparkling clean office that is dog friendly -- and people friendly --and when you walk in you get the feeling they really care about their customers. It has a good vibe. So I was not all surprised to receive such great customer service from Chris S. when I went in to talk to them about switching my car insurance from AAA to Sate Farm. It was so easy and so fun! Chris explained things to me in a way that I could understand -- he made it a quick and easy process to switch. I highly recommend if you want to change from your current insurance company to State Farm — do it. Have fun and know you will be treated right."
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Dylan Hercher

April 6, 2023

5  out of  5 rating by Dylan Hercher
"Very helpful and prompt getting my home insurance together for mortgage approval. I really appreciate all the help from Seth and the rates were solid"
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Christian Randazzo

March 28, 2023

5  out of  5 rating by Christian Randazzo
"I couldn't have asked for a better experience with my switch to State Farm. Chris was extremely helpful at breaking down all my options for car insurance and he even got my rates lower than expected. I really appreciated the thoroughness and the overall time he took to find me the right coverage."