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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick Siu

March 26, 2025

5  out of  5
rating by Rick Siu
"Andres was great explained a lot of information in details and offered insights on different aspects on various insurance."
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Ben Schmidt

March 25, 2025

5  out of  5
rating by Ben Schmidt
"Andres was very polite and thorough in explaining the upcoming increase in my premiums. These guys really care about and empathize with their customers!"
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Len Moy (Len)

March 25, 2025

5  out of  5
rating by Len Moy (Len)
"Andres was prompt, patient, and helpful with any inquiry!"
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Ianthia Mack

March 24, 2025

5  out of  5
rating by Ianthia Mack
"Andreas is the best! Good listener when listening to a very frantic person on the other end of the phone. He helped to calm my nerves after he really listened and took time to answer questions and thoroughly explained the process. He let me know everything was just fine. I felt like I was in very good hands! Thank you Andreas!"
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Wayne G Seto

March 24, 2025

5  out of  5
rating by Wayne G Seto
"Andres S is great to work with. He is friendly, professional, and extremely helpful get my concerns solved. He is highly recommended for any insurance needs."
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karen huang

March 13, 2025

5  out of  5
rating by karen huang
"Andres S is awesome to work with. He explained to me about the latest changes in rates and options that would be reasonable for my needs. He is easy to work with, efficient, and very reliable as well. Ed, you have such as great employee, and team overall. They are attentive and have positive attitude every time I have a question!!!"
We responded:
"Hi Karen, Thank you so much for your kind words and for taking the time to share your positive experience with us! We're thrilled to hear that Andres has been so helpful in explaining the latest changes in rates and options to you. Andres, along with our entire team, strives to provide the best service possible, and your feedback is incredibly encouraging. Thank you once again for your generous review. We look forward to continuing to serve you. Best, Ed Hidalgo, State Farm Agent"
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Manu Emmanuel

March 12, 2025

5  out of  5
rating by Manu Emmanuel
"Andres is awesome! He was able to save me over $80 per month on car and motorcycle insurance while providing better coverage, so thank you!"
We responded:
"Hi Manu, Thank you for your ⭐⭐⭐⭐⭐ review! We're delighted to hear that Andres was able to help you save over $80 per month on your car and motorcycle insurance while providing better coverage. We appreciate your trust in us and look forward to continuing to meet your insurance needs. Best, Ed Hidalgo, State Farm Agent "
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Joey Prado

February 28, 2025

5  out of  5
rating by Joey Prado
"Very helpful and clear of what the process is of switching to a new insurance"
We responded:
"Hi Joey, Thank you for your ⭐⭐⭐⭐⭐ review! We're pleased to hear that you found the process of switching to a new insurance clear and helpful. We strive to make transitions as smooth as possible for our customers. Best, Ed Hidalgo, State Farm Agent "
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Tolteco Cano

January 17, 2025

5  out of  5
rating by Tolteco Cano
"Andres Sandoval was very professional, helpful, An overall made this experience easy. Would give them 10 stars if I could, Whoever is in charge should give this employee a raise. Would definitely recommend more people to switching over to State Farm because of him."
We responded:
"Hello Mr. Cano, Thank you so much for your kind words and for sharing your positive experience with Andres Sandoval! We are thrilled to hear that Andres was able to assist you in such a professional and helpful manner, making your experience smooth and enjoyable. Your recommendation means a lot to us, and we truly appreciate your support. We will be sure to pass along your wonderful feedback to Andres and recognize his excellent service. Your suggestion about a raise is very much appreciated and will be taken into consideration. Thank you once again for choosing State Farm. We look forward to continuing to serve you and anyone you recommend to us. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Best regards, Ed Hidalgo, State Farm Agent"
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Ryan Hubert

December 13, 2024

5  out of  5
rating by Ryan Hubert
"Amazing customer service!"
We responded:
"Thank you for the ⭐⭐⭐⭐⭐ review."
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Michael Barnard

December 12, 2024

5  out of  5
rating by Michael Barnard
"Chris was so helpful with my insurance needs. He was polite, professional, and courteous. With out his guidance and knowledge I am not sure I would have insurance given the climate in today's market. I appreciate his time and patience he took to walk me through my policy and help me understand it."
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Neal Rivera

November 21, 2024

5  out of  5
rating by Neal Rivera
"I had excellent assistance from agent Alex Sandoval. He was persistent in reaching out to me so that explain how I can save on my Homeowner's insurance. He had indicated to me that I can save a lot of money by bundling my existing home insurance with auto insurance. He did some research and compared my existing auto insurance with State Farm's auto insurance. Overall, he convinced me that I can save overall by committing to the bundle. Alex was very professional and provided me all my options clearly. I highly recommend him for his expertise and excellent service."
We responded:
"Hi Neal, Thank you for the ⭐⭐⭐⭐⭐. We are delighted to hear that the bundle worked in your favor. Best, Ed Hidalgo State Farm Agent "
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eduardo gutierrez

November 16, 2024

5  out of  5
rating by eduardo gutierrez
"Bought my first car and was new to finding my own insurance. Got in contact with Chris Serrano in which he walked me through everything step by step! He's been incredibly helpful in answering any questions, and making sure I was all set to go. I'm looking forward to my time with this agency, and will be recommending them to my family and friends."
We responded:
"Hola Eduardo, Congratulations on your new ride! We appreciate the opportunity to work with you, and we look forward to helping out your friends and family. Ask about our $10 referral program. Best, Ed Hidalgo State Farm Agent "
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John T

November 15, 2024

5  out of  5
rating by John T
"Andres is a very helpful guy and who I'd be using for sure if I wasn't so chained to Farmers 😥...thanks man, maybe later!"
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Joyce Torres

November 15, 2024

5  out of  5
rating by Joyce Torres
"I recently reached out to Ed Hidalgo's agency about car insurance and spoke with Andres Not only was Andres informative, he was patient and helped me get the best coverage for my vehicle at a great rate."
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Nick W

November 1, 2024

5  out of  5
rating by Nick W
"Andres was beyond helpful. I was definitely in over my head and had several confusing and contradictory requests. He took every one of my calls, sometimes several in a single day, and was always very helpful and helped me find the policy and price that worked best for me and my situation. He easily made a hectic situation easier for me and left me assured that sticking with state farm was the right call. I couldn't give a stronger recommendation to have these guys on your side."
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Ian Moore

October 31, 2024

5  out of  5
rating by Ian Moore
"We have worked with Ed Hidalgo's office for years (second generation) for primary residence home owners, investment property building insurance and auto insurance. They are extremely helpful in all regards. We also recently purchased a collector car that required occasional use insurance and Andres Sandoval worked that our for us with great efficiency."
We responded:
"Dear Ian, Thank you so much for your kind words and for being a loyal customer for so many years! We truly appreciate your trust in Ed Hidalgo's office for your insurance needs, both for your primary residence and investment properties, as well as your auto insurance. We're delighted to hear that Andres was able to assist you with the collector car insurance efficiently. Our team is dedicated to providing exceptional service, and it’s wonderful to know that we’ve met your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to continuing to serve you! Best, Ed Hidalgo President Hidalgo Ins and Fin Svcs Inc "
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K V

October 31, 2024

5  out of  5
rating by K V
"First time getting car insurance independently and the team was absolutely wonderful. I worked directly with Andres Sandoval and he was incredibly thorough, insightful, and kind. He explain all the coverage in layman's term and made the whole process transparent. He took into account the purpose of my car usage, the common areas I'd be driving in, and the statistical accidents around those locations to ensured that I got the the best affordable coverage. Even Ed and Chris added to the kind and friendly atmosphere of this experience. I would recommend this team in a heart beat and am glad I found my way to their office. Thank you."
We responded:
"Hello K V, Thank you for sharing your experience! We’re so happy to hear that your first time getting car insurance was such a positive one. Andres truly embodies our commitment to providing great service, and it’s wonderful to know he made everything clear and easy for you. Chris and I were excited to join the conversation. We couldn't resist the opportunity to expand our vocabulary with the new words being created by this generation. Your recommendation means the world to us, and we’re so happy you found your way to our office. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Thank you once again and hope you can visit again soon! Best, Ed Hidalgo President Hidalgo Ins and Fin Svcs Inc "
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Silvia Soler

October 25, 2024

5  out of  5
rating by Silvia Soler
"Andre’s Sandoval provided Excellent customer service! Transferred from Mercury to State Farm I was a little Leary about it but he sold me on it. 💯"
We responded:
"Hi Silvia, Thanks for the ⭐⭐⭐⭐⭐ review! We’re so happy to hear that Andres made your transition from Mercury to State Farm a breeze. It’s normal to have concerns, and we’re glad he helped you feel confident in your new coverage. If you ever have questions or need assistance, just give us a shout—we’re here for you! Thanks again for allowing us the opportunity to earn your business Best, Ed Hidalgo President Hidalgo Ins and Fin Svcs Inc"
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Alex Scalisi

October 8, 2024

5  out of  5
rating by Alex Scalisi
"Highly recommend. Andrea is great to work with and very responsive."
We responded:
"Hi Alex, Thank you so much for leaving us a ⭐⭐⭐⭐⭐ review. I am glad Andres was able to help you with your insurance needs. We appreciate your business. Best, Ed Hidalgo President Hidalgo Ins and Fin Svcs Inc "
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Kim Workman

September 27, 2024

5  out of  5
rating by Kim Workman
"Highly recommend Andres from State Farm in SF! After my partner’s car was burned by an arsonist, Andres has been there every step of the way, answering all of our questions and graciously checking in with us to make sure things stay on track. Life gets hectic and we really appreciate Andres’ proactive approach and excellent customer service and support!"
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Mario Grajales

June 27, 2024

5  out of  5
rating by Mario Grajales
"When having trouble and questions, I call and was helped by Andre Sanchez and she was beyond great. Since the moment she answered the phone she had amazing customer service and also had great advice and responses for all my wonderings and questions. Andrea took her time to answer every question I had and left me without any doubts, I wish there was more people like Ms. Andrea, exemplary customer service and will totally be my go to person when having any doubts or trouble"
We responded:
"Hi Mario, Thank you so much for your ⭐⭐⭐⭐⭐ review! We appreciate your kind words and are so glad that you had a great experience with Andrea. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!"
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Steven Perez

June 27, 2024

5  out of  5
rating by Steven Perez
"I would like to recognize the great customer service provided by our State Farm Agent Andrea Sánchez. Ever since we switched from another insurance company to State farm; every single time we had a question or concern or needed to make changes for our policy, she is always there to assist and support , once again thanks for all knowledge and support, highly appreciated . Sincerely the Perez Family"
We responded:
"Hello Family Perez, Thank you for the ⭐⭐⭐⭐⭐ review! We are delighted to hear that you had such a great experience. We’re especially pleased that you are receiving the assistance and support from Andrea to help you feel confident in choosing the appropriate coverage to protect your family. We look forward to assisting you again soon! Best, Ed Hidalgo, State Farm Agent"
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Luis Motta

June 27, 2024

5  out of  5
rating by Luis Motta
"Andrea Sánchez I would like to commend you for your assistance during the recent claims process. Your guidance and support throughout were invaluable, and the prompt resolution of the claim exceeded my expectations. This experience has reaffirmed my trust in State Farm and in you as my agent. sincerely, Luis Motta"
We responded:
"Hi Luis, Thank you very much for your ⭐⭐⭐⭐⭐ review of our business. We passed your comments about your claim onto Andrea, and it made her day! We’re so glad you had a positive claims experience. Best, Ed Hidalgo, State Farm Agent"
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miguel martinez

June 27, 2024

5  out of  5
rating by miguel martinez
"I’m so happy with the service and professionalism with the Agent Andrea Sanchez ."